Frequently Asked Questions
Everything you need to know about shopping with Lollapalooza Store.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-15 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that sale items and intimate apparel are final sale for hygiene reasons.
How do I determine my correct size?
Each product page features a detailed size guide with measurements in both inches and centimeters. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Can I track my package after it ships?
Yes! Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your delivery's progress in real-time.
Do you offer international shipping?
Absolutely. Lollapalooza Store ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.